We currently provide services throughout the Greater Toronto Area, Ottawa, Hamilton, London, and surrounding regions. Our network is constantly expanding to serve more communities across Ontario. Contact us to confirm availability in your specific location.

For healthcare facilities with urgent staffing needs, we can often provide qualified professionals within 4-6 hours thanks to our on-call system and transportation support. Home care services typically begin within 24-48 hours of initial contact.

All SwanMed professionals are fully licensed and certified in their respective fields (RN, RPN, PSW). They undergo thorough background checks, reference verification, and skills assessments. Many hold additional certifications in specialized care areas like dementia care, palliative care, or mobility assistance.

We offer flexible billing options including hourly, daily, and monthly rates. Many of our services are covered by long-term care insurance, veterans benefits, or workplace health plans. We provide detailed invoices and can assist with insurance paperwork. Private pay options are also available.

Absolutely. We prioritize continuity of care and will make every effort to maintain consistent caregiver assignments. When changes are necessary, we ensure proper transition and provide detailed information about the new caregiver in advance.